Cardiff's

FAQs

• Event Date

  Saturday 7th December 2019

• Event Location

  Cardiff Castle

• Event Open Times

  18:00 (6pm)

   

  Doors CLOSE 20:30 (8:30pm - no admittance after this time)

• Show Starts

  19:00 (7pm)

• How do I get there?

  Cardiff Castle is situated in the centre of the city and easy to find.

  By car: From M4, exit junction 32 and follow the A470 to Cardiff city centre. Please use the city centre car parks or on-street meter parking. For Sat Nav: Cardiff Castle postcode is CF10 3RB.

  By train and bus: Cardiff Central Station is located just 10 minutes' walk away. For details of public transport, see Traveline website or call 0871 200 22 33. Please note Cardiff Bus Station is closed for redevelopment, see details here  http://www.traveline.cymru/cardiff-bus-station-closure/

  By water: A Travel advice for major eventsis available from Cardiff Bay and stops at Bute Park, only 3 minutes’ walk from the Castle entrance.

  By bike: nearest cycle route NCR8 passes through the Civic Centre, only 2 minutes' ride from the Castle entrance.

  On foot: look for the finger post signs around the city centre. The Castle entrance is on the junction of Castle Street and High Street.

  By air: Cardiff International airport is 23 km or 15 miles away.

• Who can attend?

  Only participants who have pre-registered and raised sponsorship may attend with the ticket issued in their name. Unfortunately, we will not be able to admit anyone without a ticket who hasn’t registered, and it is not possible for participants to bring guests with them.

  If you have a disability or special needs which require a carer or personal assistant to attend the event with you, please contact [email protected] to make arrangements.

  Llamau and The Worlds Big Sleep Out are pleased to welcome any local homeless people to attend the event for free.

• Can I leave and re-enter the Sleep Out?

  There is no re-entry after 20:30

• Will bags be checked?

  Yes we will be checking that everyone has got the items on the essential kit list, and checking that nobody is bringing in items that are not permitted (e.g. alcohol)

• What is the arrival procedure?

  Ticket check

  Bag Search 

  Wristband issued

  Grab a bivvy bag. The bivvy bag is a big orange survival bag for storing your bag in during the concert so it doesn’t get wet and for sleeping in during the night.

  Directed to concert viewing and sleep zone.

• What is provided on site?

  Toilets

  A range of food vendors where you can buy hot, tasty street food

  Medical & welfare services for if you feel unwell

  Overnight Security

• What are the age restrictions?

  The event is open to participants over 16 only. Those aged 16 and 17 must be accompanied by a guardian aged over 21. Those aged 18+ do not need to be accompanied.

  No alcohol will be sold at the event, and no alcohol will be allowed on site.

• What if I need extra assistance to access?

  There are accessible facilities on site. If you have specific needs please email [email protected]

• Why is alcohol not permitted?

  Drinking alcohol will considerably increase the risk of people suffering from hypothermia at the event and as such we do not have permission to allow alcohol at this event. In addition, we wish to be sympathetic towards alcohol and addiction issues within the homeless community by abstaining for the night.

• Can we leave outdoor kit behind?

  No. Please do not leave anything behind after the event, if you do not want to keep it please take it home and consider donating to an organisation who could put it to use. We would strongly encourage you to contact the organisation beforehand to ensure that your donation is what is required.  Please throw all your rubbish away in the bins provided and take all your belongings with you when you leave.

• Is there somewhere for lost property?

  Please hand in and reclaim all lost property from the castle cafeteria. Llamau and Cardiff castle accepts no responsibility for lost or stolen property. All lost property items will be handed to the local police station after the event.

• What if it rains or the weather is bad?

  Unless there is an extreme weather event the event will go ahead. Our on-site team will monitor and assess the weather and will only cancel in the event it is deemed dangerous to proceed.

• What is the event programme?

  Full talent line-ups and stage times will not be announced pre-event. Once you arrive you will be directed to the concert viewing area where a live show will commence at 7pm. The live show will conclude at 11pm and then it’s time to go to sleep until morning.

• Will there be a refund if the event is cancelled?

  No tickets will be refunded and the proceeds will still go to the charity.  We will endeavor to put on an alternative event within a reasonable timeframe.

• Will there be a refund if any of the artists cancel?

  Tickets are for the event and not for one specific artist.

  The promoter will endeavour to present the line-up as advertised, but the line-up of artists cannot be guaranteed. Should one or more artists cancel, the event will go ahead as normal. Refunds will not be given in these circumstances.

• How can I make a donation to WBSO?

  You can make a donation on Llamau’s website: https://www.llamau.org.uk/donate

• Is smoking allowed at the event?

  No smoking is allowed at the event

• What Shall/Can I bring with me?

  There are a number of items you should bring to the WBSO event, however we encourage you to only bring what is necessary.  There are a few essential items below that we must insist you bring, such as a sleeping bag, warm clothes and photo ID, without them WBSO reserves the right to ask you to leave the event for your own safety.

  The following items are essential:

  ·       Warm/Thermal Sleeping Bag, ideally a 4 seasons sleeping bag suitable for winter conditions

  ·       Ground sheet/tarp to sleep on

  ·       Waterproof clothes – including a waterproof jacket and waterproof trousers

  ·       Thermal base layers

  ·       Warm Hat, scarf, gloves

  ·       Outdoor, waterproof Shoes

  ·       Any medications you need

  ·       NB. Bivvy Bags will be provided to you upon arrival

• DO NOT BRING…

  The following is not permitted at any of the World’s Big Sleep Out events:

   

  ·       Alcohol

  ·       Glass

  ·       Fires/BBQs

  ·       Smoke Bombs

  ·       Pyrotechnics

  ·       Animals (except for assistance dogs)

  ·       Weapons, knives & firearms

  ·       Drones

  ·       Drugs (including illegal substances; legal highs and NOS gas)

  ·       Amplified music

  ·       Tent/shelters or mattresses/inflatables